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Privacy Policy
London’s Mobile Tyre Centre
At London’s Mobile Tyre Centre, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including payments processed via the Dojo Payment Gateway.
1. Who We Are
London’s Mobile Tyre Centre
📍 Address: 10D Fairfield’s, Free Prae Road, Chertsey, KT168EA, UK
📞 Phone: 01932 859983
📧 Email: [email protected]
We act as the data controller for any personal information you provide to us.
2. Information We Collect
We may collect and process the following types of personal data:
- Personal Details: Name, phone number, email address
- Address Information: Billing and service address
- Vehicle Information: Registration number, tyre requirements
- Payment Information: Processed securely via Dojo (we do not store card details)
- Technical Data: IP address, browser type, device information
- Usage Data: Pages visited, time spent on the website
3. How We Use Your Information
We use your data to:
- Process bookings and provide tyre-related services
- Communicate with you regarding appointments or enquiries
- Process payments securely through Dojo
- Improve our website and customer experience
- Comply with legal and regulatory obligations
- Send service updates or promotional offers (only if you opt-in)
4. Payment Security
All online payments are processed via the Dojo Payment Gateway, which uses secure encryption and complies with industry security standards.
We do not store or have access to your full card details.
5. Legal Basis for Processing
We process your data under the following legal bases:
- Contractual Necessity – to provide services you request
- Legal Obligation – to comply with applicable laws
- Legitimate Interests – to improve our services and operations
- Consent – for marketing communications (where applicable)
6. Data Sharing
We may share your data with:
- Payment processors (Dojo) for secure transactions
- IT and website service providers
- Legal or regulatory authorities if required
We do not sell or rent your personal data to third parties.
7. Data Retention
We retain your personal data only for as long as necessary:
- To fulfil the purpose it was collected for
- To comply with legal, tax, and accounting requirements
Once no longer needed, your data will be securely deleted.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us at [email protected].
9. Cookies
Our website may use cookies to enhance user experience and analyse website traffic. You can control or disable cookies through your browser settings.
10. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies separately.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
London’s Mobile Tyre Centre
📍 Address: 10D Fairfield’s, Free Prae Road, Chertsey, KT168EA, UK
📞 Phone: 01932 859983
By using our website and services, you agree to the terms of this Privacy Policy.